Dubai, United Arab Emirates, July 8th, 2026, FinanceWire
Aun Digital, one of the leading web development companies in Dubai, has unveiled a custom CRM solution to help startups streamline customer management, strengthen compliance, and manage workflows efficiently and at scale. This CRM solution combines customer management, sales tracking, human resource management, and invoicing, along with operational insights within a single connected system. Aun Digital's CRM was developed to bring these everyday business functions together, giving startups a clearer view of their operations from a single dashboard.
Before the initiation of the development phase, every business goes through a discovery process. Aun Digital's business development and technical team review the existing workflows and processes, including sales processes, and reporting requirements, together with operational priorities, and map them together before the development phase is initiated. This approach allows each CRM deployment to reflect how the business already operates rather than forcing teams to adapt to a fixed system.
The platform supports every stage of the customer journey. For instance, leads captured through website forms are recorded automatically before being converted into sales opportunities. Customer conversations remain connected with ongoing deals, making follow-ups more organized throughout the sales cycle. Businesses can also generate custom invoices directly from each deal while tracking both full and installment-based payments from the same workspace.
Several operational features have also been introduced to reduce manual effort. AI activity logs provide clearer pipeline visibility integrated with platform usage, while API connectivity allows existing business applications to exchange information more efficiently. Moreover, role-based control ensures access can be restricted by role, ensuring that employees have access only to what is relevant to their work across departments.
The CRM also features an advanced reporting dashboard that provides real-time sales activity with customer trends to help monitor business performance, and AI chatbots can also be used to interact with visitors during off-business hours, confirming that startups don't miss out on inquiries. Aun Digital, through the launch of its bespoke CRM development solution for businesses across the UAE, continues to advance enterprise personalization, while enabling brands to deliver relevant, connected, and seamless customer experiences at scale.
About Aun Digital
Aun Digital is the leading web design agency in Dubai, aiming to personalize client experiences through digitization and automation. Some of the leading brands in the UAE rely on Aun Digital’s transformative digital solutions to optimize workflows, streamline customer relationship management, and maximize revenue. Headquartered in the Prime Tower, Business Bay, Dubai, with over 100 employees, Aun Digital serves its global client base with its operations spread across North America, the GCC, and the MENA region.